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Privacy Policy

Last updated: February 2026

Introduction

The CRO Report ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit thecroreport.com.

Information We Collect

Analytics Data: We use Google Analytics 4 and Microsoft Clarity to understand how visitors use our site. This includes:

  • Pages visited and time spent on each page
  • Referral source (how you found us)
  • Device type, browser, and operating system
  • Approximate geographic location (city/country level)

This data is collected using cookies and similar technologies. It is aggregated and cannot be used to identify you personally.

Newsletter Subscriptions: If you subscribe to our newsletter through Substack, your email address and subscription preferences are managed by Substack. Please review Substack's Privacy Policy for details.

Contact Information: If you contact us directly (via email or consulting inquiry), we collect the information you provide in your message.

How We Use Your Information

  • To analyze site usage and improve our content
  • To deliver newsletter content if you subscribe
  • To respond to inquiries about our consulting services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies

We use the following cookies:

  • Google Analytics (_ga, _gid): Analytics tracking for site usage statistics
  • Microsoft Clarity (_clck, _clsk): Session replay and heatmap analytics

You can disable cookies in your browser settings. This will not affect your ability to read our content.

Third-Party Services

  • Google Analytics 4 — Privacy Policy
  • Microsoft Clarity — Privacy Policy
  • Substack (newsletter) — Privacy Policy
  • GitHub Pages (hosting) — Privacy Policy

Data Retention

Analytics data is retained according to Google Analytics and Microsoft Clarity default retention periods. We do not maintain our own database of visitor information.

Your Rights

You can:

  • Disable cookies in your browser to opt out of analytics tracking
  • Unsubscribe from our newsletter at any time via Substack
  • Contact us to request deletion of any personal information we hold

Contact

For privacy-related questions, contact us at our About page.

Changes

We may update this policy from time to time. Changes will be reflected in the "Last updated" date at the top of this page.

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