SALES ENGAGEMENT COMPARISON

Outreach vs Salesloft: Enterprise Complexity or Mid-Market Simplicity?

Here's the uncomfortable truth: after a decade of competition, Outreach and Salesloft have converged on features. The real differences now are implementation complexity, company stage fit, and a major 2025 acquisition that changes everything. Clari just bought Salesloft. That matters.

⚠️
The Short Version: Outreach is built for enterprise complexity—more features, more integrations, steeper learning curve. Salesloft is built for faster time-to-value and better UX. Both cost $100-175/user/month. G2 ratings favor Salesloft (4.5 vs 4.3). Trustpilot ratings are brutal for both. The Clari acquisition adds forecasting synergies to Salesloft but introduces merger uncertainty.
$2.3B
Salesloft Valuation
(Vista Equity 2021)
$4.4B
Outreach Valuation
(2021 Peak)
4.3/5
Outreach
G2 Rating
4.5/5
Salesloft
G2 Rating
🚨

Major News: Clari Acquired Salesloft (August 2025)

Clari acquired Salesloft from Vista Equity Partners in August 2025. The merger completed in December 2025 with Steve Cox as CEO. This creates a "predictive revenue system" combining Salesloft's engagement with Clari's forecasting. Good for integration potential. Unknown territory for product roadmap and support continuity.

The Numbers That Actually Matter

Feature parity is real. Both tools do sequences, calls, emails, and analytics. Here's where they actually differ.

FactorOutreachSalesloft
Starting Price~$100-160/user/month Annual only~$75-175/user/month Annual typical
Enterprise (100 users)~$150K-250K/year (negotiated)~$130K-180K/year (negotiated)
Ease of Setup (G2)7.6/10 Steeper curve8.6/10 Faster onboarding
Email Automation (G2)9.1/109.2/10
Call Recording (G2)8.3/109.0/10 Better
CRM Integration (G2)8.5/108.8/10 Smoother
G2 Rating4.3/5 (3,300+ reviews)4.5/5 (3,900+ reviews)
Trustpilot Rating1.8/5 Rough3.4/5 Less rough
Best ForEnterprise, complex workflowsMid-market, fast time-to-value
OwnerIndependent (VC-backed)Clari (acquired Aug 2025)

Outreach

Founded 2014 · $489M raised · $4.4B peak valuation (2021) · Seattle
🏢

The Enterprise Workhorse

Outreach is built for complexity. Multi-org support, advanced role permissions, territory management, and integrations that can trigger automated actions across your entire stack. If you have a RevOps team and complex workflows, Outreach can handle it.

What They're Selling You

Outreach positions itself as a "Sales Execution Platform"—not just sequences, but prospecting, deal management, forecasting, and coaching in one connected workspace. It's ambitious. For large teams with dedicated ops resources, it can genuinely unify workflows that otherwise span 4-5 tools.

Their AI assistant Kaia can pull data, provide real-time insights during calls, and automate follow-ups. The integrations are deep—CRM sync can trigger conditional actions based on lead scoring, email behavior, and LinkedIn activity.

What It Actually Costs

Based on Vendr data and Spendflo analysis:

ComponentCost RangeNotes
Base License$100-160/user/monthVaries by seat count and tier
Priority Support+$15-20/seat/monthOptional but recommended
Calling Add-on+$20/user/monthUnlimited calling requires upgrade
Implementation$1,000-8,000Depends on complexity
Enterprise (200 users, 3yr)$386K-787K totalList: $864K. Discounts: 9-55%

Negotiation leverage: Vendr data shows existing customers achieve 15-35% better discounts at renewal. Best deals require 3+ year terms and upfront payment.

Where Outreach Falls Short

The complexity that makes Outreach powerful also makes it overwhelming. Users consistently report a steep learning curve and mandatory onboarding fees that add to first-year costs.

"Outreach has a steeper learning curve and can be overwhelming. High costs and mandatory onboarding fees add up quickly."
"Users complain about unreliable, duplicate, or inaccurate data syncing. It also lacks native integration with Google Sheets."
"For enterprise workflows with complex branching and automation, Outreach is unmatched. We consolidated 4 tools into one."
— Director of RevOps, Enterprise SaaS, G2

What Users Actually Say

✓ The Good Stuff

  • Most powerful automation and branching
  • Deep integrations with conditional logic
  • Enterprise features (multi-org, territories)
  • Kaia AI assistant for real-time insights
  • Unified platform ambition (prospecting to forecasting)
  • Strong for complex, multi-step workflows

Salesloft

Founded 2011 · $2.3B valuation · Acquired by Clari (2025) · Atlanta
⚠️

The Clari Acquisition Changes Things

Clari acquired Salesloft in August 2025 and completed the merger in December. This combines Salesloft's engagement with Clari's forecasting. Potential upside: better revenue intelligence integration. Risk: merger integration disruption, product roadmap uncertainty, and potential price increases.

What They're Selling You

Salesloft focuses on user experience and time-to-value. They're less feature-dense than Outreach but easier to use. The platform handles sequences, calls, email tracking, and coaching—with an interface that reps actually like using.

With the Drift acquisition (2024) and now Clari merger (2025), Salesloft is becoming an "AI-powered revenue orchestration platform." Buzzwords aside, this means conversational marketing + engagement + forecasting in one stack.

What It Actually Costs

Based on Vendr data and industry reports:

PlanCost RangeWhat You Get
Advanced$75-125/user/monthEngagement, deal tracking, AI insights
Premier$125-175/user/monthAdds revenue forecasting (now Clari-powered)
Dialer Add-on+$200/user/yearRequired for calling features
Advanced (100 users)$133K-147K/yearList: $216K. Discounts: 38-46%
Premier (100 users)$161K-177K/yearList: $264K. Discounts: 39-47%

Sweet spots: Volume discounts begin at 50 users (35-45% off) and improve at 100+ (38-52% off). Three-year deals unlock an additional 8-12% discount.

Where Salesloft Falls Short

Salesloft is easier to use but less flexible. When you need complex conditional logic across multiple tools, Outreach wins. Also, dialing is an add-on cost, and users report stability issues.

"Salesloft lacks robust dialing capabilities and has significant instances of instabilities that slow down workflow efficiency."
"Salesloft delivers the industry's fastest go-live time and ROI, with unmatched stability and customer support."
"We were productive in 2 weeks. With Outreach, our last company took 2 months to fully onboard. Worth the tradeoff in automation flexibility."
— SDR Manager, Mid-Market SaaS, G2

What Users Actually Say

✓ The Good Stuff

  • Fastest time-to-value (G2: 8.6/10 setup)
  • Better UX, reps actually like it
  • Strong call recording (G2: 9.0/10)
  • Drift integration for conversational marketing
  • Clari integration coming (forecasting)
  • Better G2 rating (4.5 vs 4.3)

So Which One Should You Actually Buy?

After a decade of competition, the honest answer is: it depends on your ops complexity and company stage.

EARLY STAGE

SMB and Early Mid-Market (Under 50 Users)

Salesloft wins for most teams at this stage.

Faster onboarding, better UX, competitive pricing. You don't need Outreach's enterprise complexity yet. Get your team productive in weeks, not months.

Caveat: The Clari merger adds uncertainty. If that concerns you, consider alternatives like Apollo or Reply.io for now.

GROWTH STAGE

Mid-Market to Enterprise (50-200 Users)

📊

This is genuinely a coin flip.

Choose Outreach if: You have dedicated RevOps, need complex conditional automation, run multi-org or territory structures, and have 2+ months for implementation.

Choose Salesloft if: Time-to-value matters, your team prioritizes UX, you want forecasting integration (via Clari), or you already use Drift.

ENTERPRISE

Large Sales Organizations (200+ Users)

⚠️

Both work. Negotiate hard.

At this scale, both platforms can handle your needs. The decision comes down to existing stack (what integrates better?), rep preference (who wins the pilot?), and negotiation (who gives you better terms?).

Pro tip: Run a pilot with both. Let reps vote. The productivity difference from rep buy-in outweighs feature differences.

The CRO Report's Bottom Line

After a decade of competition, here's the honest take:

  • Outreach wins at: Enterprise complexity, advanced automation, multi-org structures, deep conditional integrations.
  • Salesloft wins at: Time-to-value, user experience, call recording, onboarding speed, G2 ratings.
  • Neither wins at: Trustpilot reviews. Both have angry customers. Expect some pain.
  • The Clari factor: Salesloft's merger adds forecasting synergies but introduces M&A uncertainty. Worth watching.

🔍 Questions to Ask Before You Sign Anything

  1. What's your realistic implementation timeline? Outreach: 2+ months. Salesloft: 2-4 weeks. Plan accordingly.
  2. Do you have dedicated RevOps? If no, Salesloft's simplicity wins. If yes, Outreach's power might be worth it.
  3. What's in your existing stack? Check integration depth for your CRM, calling provider, and other tools.
  4. For Salesloft: How does the Clari merger affect your contract? Ask about product roadmap, pricing guarantees, and support continuity.
  5. Can you pilot both? At scale, rep preference matters more than feature checklists.

Other Options Worth Considering

If neither Outreach nor Salesloft feels right—or the pricing is too rich—here's what else is out there.

ToolStarting PriceBest ForKey Tradeoff
Apollo.io$49/user/monthSMB/mid-market, data + engagementLess enterprise features
Reply.io$60/user/monthBudget-conscious multichannelSmaller ecosystem
Instantly$37/monthHigh-volume cold emailEmail only, no phone
Mixmax$65/user/monthGmail-native workflowsGmail only
Groove~$75/user/monthSalesforce-native teamsSFDC required

About the Author

Rome Thorndike is VP of Revenue at Firmograph.ai, where he builds AI agents that analyze GTM data for revenue leaders. His career spans enterprise sales at Salesforce and Microsoft, helping scale Sequoia-backed Snapdocs from Series A through Series D, and leading sales at Datajoy through its acquisition by Databricks. Rome holds an MBA from UC Berkeley Haas with a focus on statistical analysis and machine learning.

Connect on LinkedIn · About The CRO Report

Evaluating a Specific Role or Company?

The CRO Report delivers weekly market intelligence for VP Sales and CRO-level executives.

Subscribe to The CRO Report Browse All Tool Reviews
Disclosure: The CRO Report may receive affiliate compensation from tools mentioned here. Our analysis is independent. Every source is linked. Every claim is verifiable.
Last Updated: January 2026 · Sources include G2, Vendr, Spendflo, Woodpecker, Avoma, ForecastIO, and direct user feedback.